We mean good business, for a better road ahead.
It is our responsibility to make sure there is good governance at every level of our business.
All the policies, processes, and customs we’ve put in place are there to help our company reach its goals and better serve our customers.
Our Board of Directors
Accountability to our Board of Directors
Fountain Tire believes and invests in the highest standard of corporate governance.
Our fiduciary board includes Fountain Tire and Goodyear leaders, as well as independent members. Together, they are responsible to ensure all business is conducted responsibly, with the highest degree of accountability.
Our Board of Directors is elected to protect the long-term value of the company. They make sure the right leadership team is in place and oversee the Fountain Tire strategic plan. The board receives quarterly and annual business overviews and conducts wide-ranging internal audits. The board also have a Governance Committee, Audit Committee and HR Committee, and meets four times annually.
This high level of governance ensures that all stakeholder concerns are fairly represented.
Most importantly, those of our customers.
Minimizing Risk to our Business
A better road ahead is a promise to operate in a responsible manner. We minimize business risk so our partners and customers can count on us. It’s a promise kept every day by having adopted an Enterprise Risk Management Framework.
The framework is designed to ensure our associates, customers, partners, shareholders, and communities are not put at unnecessary risk and that our company operates in a responsible manner.
Ethical Standard to Run Our Business
All Fountain Tire associates, and our Board of Directors members, must follow the company’s Code of Conduct and Ethics. Our goal is to have 100% of all associates review and acknowledge our Code of Conduct and Ethics annually, starting in 2024.
Our code guides our decisions and behaviours. It helps ensure our people act and perform their duties honestly and ethically. It directs us to treat everyone with fairness, dignity, and respect when dealing with Fountain Tire team members, customers, vendors, and members of our community.
If there is a violation of our Code of Conduct and Ethics, we actively work to make it right and learn from what happened. This helps us to prevent future incidents.
If you feel that a Fountain Tire associate has broken this code in any way, you can report the incident so it can be investigated. No reprisals will be taken towards a person who makes a complaint in good faith.
How to voice a concern.
- For concerns that deal mainly with customer relations and Fountain Tire store interactions - Talk directly with a customer agent by calling 1-855-451-6950 (M-F, 8 am to 5 pm MST), or email customer.feedback@fountaintire.com .
- For concerns that are not related to customer interactions with our store network, you can use our Whistleblower complaint form to bring the issue to the attention of the organization.
Enhanced Data Security and Privacy
At Fountain Tire, we know how important it is to keep data safe and private. We value and care about the trust our employees and customers place in us when they share their information. That’s why we take our responsibility to protect that data very seriously and are committed to the highest standards of privacy and security.
The growing risk of data breaches and cyber-security incidents are a common occurrence, making Fountain Tire’s role as a data steward even more critical to our customers and to our organization.
We follow legislative requirements and industry best practices to protect data and make sure information is collected ethically and responsibly.
Fountain Tire’s security program includes a dedicated information security team which works to continuously assess our protection of data, and to monitor for and respond to new and evolving threats to keep our systems secure. This team monitors our systems continuously and are ready to respond to new or evolving threats. Additionally, our cyber incident strategy and response team makes sure our incident response plan is dynamic, and ready to lead an effective response should a cyber incident occur.
Explore our privacy commitment to learn more about how we protect and use your data.
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SLOW LEAK AND/OR FLAT REPAIR
Which tire is losing air or flat?
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The tires selected, {{validationResult.tireSize}}, and wheels selected, {{validationResult.wheelSize}}, do not match per the vehicle manufacturer recommendation.
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